Patient Financial Counselor, FT
This position is responsible for performing backend financial counseling and collection activity as necessary to obtain payment from account guarantors in accordance with credit and collection policies of Samaritan Hospital and Samaritan Clinics. Works with patients to find financial alternatives for payment of account, which includes DSHS, uncompensated care, and slow recovery options. Works, reviews, and approves all accounts prior to assignment to attorney or collection agency or HRG. Establishes and monitors financial arrangements on computer system. Responds to communications from patients asking about their accounts. Pulls and works mail returns or skip tracing as required.
POSITION QUALIFICATIONS: High school diploma or equivalent. Prefer one (1) year of college level course work in business or related field. Ability to operate a ten-key calculator by touch. Excellent verbal and written communication skills are required. Must be able to work under time restraints and effectively perform duties. Must have a strong working knowledge of medical terminology. Knowledge of Washington State collection laws and FDCPA. Previous Billing experience preferred. Basic Life Support Heartsaver (HS) level to be completed within three (3) months of hire.
F-Time; 40 hrs/wk
Days; 8a- 4:30p
Pay: $16.64 to $21.42/hour
Job Status: Full Time
Job Reference #: 18-170